Game stutters after a map rotation
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1650 Max-Q Design
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Cammyczek
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Valkyrie/Loba/Revenant
Which Legends were your squad mates using (if applicable)? Each one
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Each place the map starts from
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing a normal game (running, sliding, shooting when possible)
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Happens every time I start the game on a new map
When did this happen? (dd.mm.yy hh:mm) Since Genesis update every game looks that way
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Every time the match starts after the map rotation the game stutters. It happens always when the map rotates due to the normal rotation cycle and has been happening since the launch od the Genesis Event. Occures both in Battle Royale and Arenas. Starts with the legend choice (I am often unable to choose a legend) and goes on for about first minute of a game. Sometimes the game doesn't launch at all and gets me to the loading screen. Then, after reconnecting, I am again in a match. My in-game FPS tracker says I have about 60-100FPS in game, however during those moments my ping peaks up to even 2000ms. After the first laggy game, the bug does not occur until the next map rotation. Never before have I experienced such problems so there must be some in-game bug about the Genesis Update. Apart from that, there are some other problems with server connectivity - sometimes, without any reason, the game gets me to loading screen. I am sometimes unable to connect with the lobby after the match and either the game pops up the loading screen with an error message, or I need to reset my internet connection manually.
What should be happening instead? The game and the maps should load smoothly every time the game starts no matter the map rotation
Steps: How can we find the bug ourselves? The probable reason for the bug is the server connectivity at the start of each new map rotation as the ping peaks to extremely high counts. Xbox players also struggle with some problems after the update so it is possible those problems have something in common.
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