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Paradise0617's avatar
5 years ago

Hello, I contacting customer service because my account was banned, I recently j

Product: Apex傳奇
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia geforce gtx1050ti
Enter RAM memory size in GB i dont no
What is your gamertag/PSN ID/EA Account name? [edit: email address removed]
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. i dont no
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i play game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1~2
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? cant play games
What should be happening instead? Can EA account be revived
Steps: How can we find the bug ourselves? Can EA account be revived pls

Product: Apex傳奇
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia geforce gtx1050ti
Enter RAM memory size in GB i dont no
What is your gamertag/PSN ID/EA Account name? [edit: email address removed]
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. i dont no
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i play game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1~2
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? cant play games
What should be happening instead? Can EA account be revived
Steps: How can we find the bug ourselves? Can EA account be revived pls

我來自台灣
 
 
我的英語不好,我的朋友幫我翻譯
 
 
您好,我與客戶服務部聯繫是因為我的帳戶被禁止,最近我只是將帳戶電子郵件更改為被黑客入侵的前一封電子郵件。我完全忘記了自己正在被黑客入侵。我有機會找回我的帳戶嗎?
我發誓我沒有這個帳戶被黑
 
EA帳戶可以恢復嗎
 
 
 
 
幫助我!

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