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BakerJ217's avatar
BakerJ217
4 years ago
Solved

How to remove an abandonment penalty?

I was disconnected in the middle of a ranked matched and lost 48 RP and got a 10 minute abandonment penalty  [CM - Edited title for clarity]
  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @BakerJ217,

    Sorry to hear about this. That penalty will kick in if you leave a ranked match whether that's due to a disconnection or choosing to leave the game early.

    The RP loss can definitely be pretty impactful this season in particular, though I'm afraid that is not something that can be returned.

    If this is happening on a regular basis, I would definitely suggest going through these connection troubleshooting steps to see if there's any improvement afterwards.

1el4018dsqpz's avatar
1el4018dsqpz
3 years ago

Hi I got abandoned penalty for playing trios & tbh didn’t not know that can happen on trios and also the penalty is 40001 minutes. Please help me get out of this ☹️ 

Asmodeus566's avatar
Asmodeus566
Hero+
3 years ago

@1el4018dsqpz 

a 66 day suspension is not what one receives for abandoning a game. There is another reason for that. Check your e-mails and or account history.

You will need to contact the ToS team about that suspension via EA help. 

Here on the forum we cannot assist with suspensions or Bans. 

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