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kaven321's avatar
kaven321
5 years ago

Lag spikes and constant disconnection

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX 960 2GB Enter RAM memory size in GB 16GB What is your gamertag/PSN ID/EA Account name? EA ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@kaven321 

It's just an indicator of an issue. It's hard to see how that can have an effect on Apex though. Something else standing out is the error regarding WUDVerifierFailure. That is a Windows driver update failure. Try running the System File Checker to see if any other errors come up. Let me know what happens.

kaven321's avatar
kaven321
5 years ago

I've actually done the system file checker yesterday and today because I was trying to fix some issues that was caused because of a YouTube tutorial on the memory leaks that you mentioned, I followed some of their instructions ended up causing a lot of problems so I did a lot of system file restoring and it gave me something like "Windows Resource Protection found corrupt files and successfully repaired them" and I also tried DISM.exe /Online /Cleanup-image /Restorehealth and i've done some freeing up some data in my C drive and uninstalled a lot of unwanted apps, nevertheless I've done another scan right now and I've attached the results here. I'll see if there are still any ping spikes and crashes. thank you a lot for the help

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @kaven321 

    Thanks. Something else you can try, but it's at your own risk, is using CCleaner to clean up the registry. Possibly, there's something wrong with it. Again though, use this at your own risk. Otherwise, I can't think of what else could be causing this.

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