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Jcraft12332111's avatar
Jcraft12332111
4 years ago
Solved

Nintendi switch game constantly crashes.

Product: Apex Legends Platform:Nintendo Switch Please specify your platform model. Nintendo Switch What is your gamertag/PSN ID/EA Account name? Jayrock Please provide your squad mates' gamertag/...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hi there, 

    The code 2122 errors on Nintendo Switch can point to DNS issues. 

    Can we try setting a different DNS on the console to see if that makes a difference? You can find more information on how to change the DNS at the Nintendo Support website. 

    I usually suggest using the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I've also seen a few people mention that using the public Cloudflare DNS can help as well (1.1.1.1). 

    Let me know if that helps once you're able to give it a try. Thanks!

Jcraft12332111's avatar
Jcraft12332111
4 years ago

Just happened again i'll post pictures of it happening during a session because this is ridiculous 

  • ddommett's avatar
    ddommett
    4 years ago

    Exactly the same.  Happens about 4 times a day.  Seems to be when I'm add friends to a party and then try to start a match

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hi there, 

      The code 2122 errors on Nintendo Switch can point to DNS issues. 

      Can we try setting a different DNS on the console to see if that makes a difference? You can find more information on how to change the DNS at the Nintendo Support website. 

      I usually suggest using the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I've also seen a few people mention that using the public Cloudflare DNS can help as well (1.1.1.1). 

      Let me know if that helps once you're able to give it a try. Thanks!

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