Octane Record Breaker Loading Screen Missing

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@EA_David wrote:

Hey, can I check if you bought BP levels or grinded them up "naturally"? Also it looks like you hit 110 In early July, is this right?

Do you happen to have an image of your loadscreens page with the Octane banner missing?

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Hey EA_David,

I bought all 100 battle pass levels the first day when season 2 rolled out and grinded the last 10 levels to level 110 in maybe 2 days. So yeah reaching level 110 in early july sounds about right. That day I still had the load screen, but it disappeared half way thru the season. I asked a friend of mine that grinded thru all the levels if the same thing happened to him, but he says he got the load screen and still has it. 

I provided you with some screenshots from my load screens and as you can see that's the only one missing.

Hope you got enough info to get this fixed.

Thanks in advance!

Kind regards,

Devin