Package Loss & Lag
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Gigabyte RTX 3070 Ti VISION OC 8G
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? MARViNiTy
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? GeForce Experience, Steam
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. joining a game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0-10
When did this happen? (dd.mm.yy hh:mm) all the time, more frequent on primetime hours
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? package loss from 3/0 to 60/0 (as seen on the performance display in-game) & various strenth of lag/stuttering
What should be happening instead? ... no package loss and no lag, only rage because im bad at game 😉
Steps: How can we find the bug ourselves? idk, maybe i can link you some of the servers i am experiencing this problem on. I was tracing my connection with TCPViewer, WinMTR and OpenVisualTraceRoute. Let me know what u need for this. I am an absolute amateur with this server stuff, but willing to learn.
WHAT HAPPENS WHEN THE BUG OCCURS:
Joining a game, i can allready feel some stutters in the character selction screen. The Package Loss Value can be between 3/0 and 60/0 (as seen on the performance display in-game) and spikes from time to time, but normally stays kinda the same amount the whole game. So if the game started with about 5/0 package loss, it will fluctuate between 3/0 to 10+/0. The lag itself feels sometimes worse on 5/0pl than on 20/0pl, but thats just a little thing i noticed in some few occasions.
I am playing Frankfurt1/2 most of the time and my Internet Provider is Telekom, I am using an FritzBox 7590 with allready customised settings for better network stability, but was experiencing this problem with my previous routers (Speedport 921 and Speedport 925) aswell.
The problem occures more often at prime-time, but will/can happen on less busy times aswell.
prime-time (18:00/6pm to 22:00/10pm): package loss every 2-4rd game
less busy times: package loss every 5th to 10th game
like I said, the intensity can vary alot.
On the new permanent game modes (TDM, GunRun, Control) it happens more frequent, but most of the time with a value of 10/0 package loss (does not fluctuate alot).
This kind of package loss / lag is only occuring within Apex Legends. In Rainbow Six Siege, Call of Duty, Path of Exile ... everything runs stable.
Friends I play with, will most of the time experience the same problem to a similar degree, but can also happen to be spared and wont have any package loss/lag at all. The same can happen the other way around.
Solutions that have worked for me, but dont work consistantly at all:
- Relog or Relog and change the Data Center/Server (success chance estimated: 15%)
- Use a VPN (success chance estimated: 10%), tried ExpressVPN and am still playing around with ExitLag
I love your game, but having lag this constant/frequent drives me further and further away from spending time and money on it.
Hope you look into this and thank you in advance, if so!
