ps4 controller freeze

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 1060 nvidia
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? definitelyGreen
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? nvidia shadowplay
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? caustic
Which Legends were your squad mates using (if applicable)? revenant
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Olympus, on jump tower from skyhook to countdown
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. revenant ran ahead and got into a fight and so i ran to jump tower, landed and my controller froze
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? a few
When did this happen? (dd.mm.yy hh:mm) december 14 2020
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? the ps4 controller rumbles, then dies. no lights, no usb connection.
What should be happening instead? ps4 controller lives
Steps: How can we find the bug ourselves? the problem is basically anti ghosting keyboard, if several keys at once happens, locking. so get shot, loot, mash buttons, and sticks, all at same time should do it.

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i don't know what to write here i wrote it all in my reports, basically its a "the problem is basically anti ghosting keyboard, if precion several keys at once happens locking."

the problem kills my usb port and shuts down my ps4 controller untill i either restart the windows explorer and then switch usb ports, or i reboot.