4 years ago
PS5 Upgrade Missing Items
Hello EA people, I recently upgraded from the PS4 version to the PS5 version of Apex Legends but in doing so, no longer have my Founder's Pack, Starter Pack and PS Plus Items. All other content and ...
@EA_Kent wrote:Hey @beeepbooop110001,
It doesn't sound like it's possible to get the content added to PS5, I'm afraid. I can definitely understand the frustration, but the content was only made available on the PS4 version and doesn't carry over to PS5.
Went to put on Founder's Hemlock skin and noticed it was missing...
Personally I find this unacceptable. I fail to see why these items can't be added to PS5 for those with the content. They are simply cosmetic items no different than any other resources. You guys simply need to make these items bind on account like any number of other live service games with collectible items, or something so when we connect to servers it can check to see we have access. (I know maybe not really simple but should still be doable I'd imagine).
We paid for this stuff and shouldn't lose it because we upgraded to the next gen console, which you upgraded your game for as well. A workaround should have been implemented to ensure no paid content like this was lost! Especially considering what this pack (Founder's pack) in particular represents! Way to say F YOU to those who have been here since the beginning.
I agree!!! I paid $30 for it and now I am just out of luck because I wanted a better console?!?! That is so messed up!
Yes, it's messed up. The Founder's pack was players way of showing appreciation buy paying for the game to make sure you guys could keep updating and growing. This needs to be addressed, and not a "our bad it's not available on PS5..." Duplicate that pack and link it so it sees we purchased the first ps4 version and unlocks it on PS5. Seems like other add-on cosmetic packs have a ps4 and ps5 version now. So obviously you guys are capable of creating duplicate packs for both systems. This needs to be addressed, and not a "our bad it's not available on PS5..."
When i changed to ps5 i have completly lodt all my legends and everything i pnce had i had revenant fuse and the characters from the free event then wheni swapped to pst they are all gone