Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number TI 2080
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? ultraholio420
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. blackieooo and twitch_kingleeps
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? i wasn't because we can't queue together
Which Legends were your squad mates using (if applicable)? nothing yet
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. not in the game yet
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. sitting in the lobby trying to play ranked because we are all similar in rank so we want to play together
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? none we can't play together in ranked
When did this happen? (dd.mm.yy hh:mm) 02/04/2020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? twitch_kingleeps is reflected as gold 2 and blackieooo is reflected as silver 2 and I am refleceted as gold 3. twitch_kingleeps has diamond 4 reflected above his character in the lobby his rank last season and blackieooo has plat 4 above his character in the lobby reflecting both their ranks for last season. My rank above my character reflects my current rank so there is an error message saying we all need to be within 1 tier to play together. Technically we are but their ranks seem to be de-synced at he moment not allowing us to queue together for ranked. Please help, thank you!
What should be happening instead? We should all be able to queue for ranked together
Steps: How can we find the bug ourselves? See if a few other folks have that rank disconnect and are unable as well to queue.
Hello, my friends and I have an error message that we all need to be within one tier of rank to play together, technically we are but my two friends above their character reflect their rank from last season, mine shows my current rank. Technically we should all be able to play together but there seems to be a de-sync and we are unable to queue for ranked together. Please advise, Thank you!!!
