No ranked rewards for S10

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 2070 super
Enter RAM memory size in GB 16 gb
What is your gamertag/PSN ID/EA Account name? SaddishGambino
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the stats menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. In the lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 09/28/2021
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I never received pred rewards even though I had 18606 rp as shown in the screenshot. My friend was pred and he had less rp than me which was 18200.
What should be happening instead? I should’ve received pred rewards
Steps: How can we find the bug ourselves? In the stats menu

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These screenshots below show that I ended with pred for split 1 last season, but it says i’m masters.