Re: Rank resetting to Rookie / Users gaining 0 RP

Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID/EA Account name? LocalSassy
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. vDrGreen & ChurrrMaori
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Octane & Seer
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Return to lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Return to lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm) 16.02.23 01:30
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Lost 1500 RP after playing a ranked game went from bronze 3 to rookie 4 and 0 RP for no reason
What should be happening instead? I should have gained more RP since we placed 3rd the game before
Steps: How can we find the bug ourselves? I dont know this shouldnt be happening i dont get why I lost all of my RP I played a game after that happened and now I have 55 RP and its not going back to my original rank

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I have played 9 games and placed top 5, 3 times but I have 55 RP it doesn't make sense

I just lost all my ranked points too.. last match

Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID/EA Account name? KorruptZay
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. xKingMeIo
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Lifeline & Rampart
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Countdown
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I just landed at countdown
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? I grinder for the last 7 hours
When did this happen? (dd.mm.yy hh:mm) 14.02.2023
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I got my damn tank reset to Rookie
What should be happening instead? I should be in Plat
Steps: How can we find the bug ourselves? Look at all the people posting about this *

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I got my damn rank reset to Rookie mid game. I grinded for 6 hours no problems and then all of a sudden I was reset mid * game. My squad mate at the time had this same * happen to him just 30 minutes prior and now I can’t grind rank because I lost all my damn RP.

Same here,

Me to good game!

Same 
I was Silver 2 atm 
After a Gane i was suddenly Rookie 4 

Same, awsome game should pay ea even more to * on us

Rank got reseted twice, went from gold 1 to rookie 4 in 1 game.

Something is rly fd up!!!

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? BuuKWiLD
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Loba
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Returned to Lobby and noticed rank loss
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 25
When did this happen? (dd.mm.yy hh:mm) 15/03/2023 9.00PM Western Australia timezone
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Random rank loss after gaining rank in nearly every match played. Went from silver 1 straight down to rookie 4 after already being deranked for the new season began season at bronze 2
What should be happening instead? No loss of rank,
Steps: How can we find the bug ourselves? Can't be fixed by player, is an internal issue

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Blurry picture is just as I ticked over level 300, you can see my rank at bronze 2 and that is in new season

Clear picture is rank reset to rookie 4

Not sure if this falls under Technical Issues or Bug Reporting, but my rank got fully reset to Rookie 4 after queueing into a game.

My rank was reset to Gold 2 after placing Diamond 4 in S15 Split 2, so everything seemed fine. S16 rolls out and I play a couple games and stay at Gold 2. Roughly 10 hours later, I play my first ranked game after a couple normal trios games. After getting into the jumpship, I notice my rank went all the way down to Rookie 4. Thought it was just a random bug, since I only had 1 teammate. Played the game out and turns out my rank really did get reset to Rookie 4. I've tried restarting the game and logging in and out of Steam, but so far nothing's worked.

I was wondering if there's any possible way to get my rank back, and/or whether anyone else has gone through something similar.

Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? Josenonxbox
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Ranked lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/a
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 5 or so
When did this happen? (dd.mm.yy hh:mm) 2/15/23
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My rank reset after the split I was gold 2 after the split reset ranked up to plat now I am rookie ? Impossible please help
What should be happening instead? I should be plat I don't wanna redo all ofnitn
Steps: How can we find the bug ourselves? Checking the ranked stuff I don't know

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Please help 

the same thing happened here 

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD
Enter RAM memory size in GB 32gb
What is your gamertag/PSN ID/EA Account name? Pigeon
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Wet Toaast, vsxd7
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? octane
Which Legends were your squad mates using (if applicable)? revenant and lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. while dropping
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. nothing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? at least 20+
When did this happen? (dd.mm.yy hh:mm) 15.02.23 20:30
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? my rank got reset from gold 4 to rookie 4 mid game, ( my squad mates still have the same rank)
What should be happening instead? i should be ranking up instead of losing all my progress
Steps: How can we find the bug ourselves? idk check other players

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i was gold and dropped to rookie 4 and i already climbed to bronze 4

@AnarkiWkey 

That is strange. I was gold 1 last split and started on Silver 3. 

I need reimbursement for real I’m not even good but how am ai even supposed to progress my rank keeps getting reset the more I play

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 3080
Enter RAM memory size in GB 32GB 3400mhz
What is your gamertag/PSN ID/EA Account name? X3noPepega
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Overlook
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Revive (me)
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 2-3
When did this happen? (dd.mm.yy hh:mm) ~ 13:00 15.02.2023
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was Diamond 41 last Season (15). Tho i started at Gold 2 this Season. When i was nearly Gold 1, during a match, i got revived and my mates told me that i am Rookie IV. Since than i am always resetting to Rookie IV. Nearly every round. This season is now unplayable for me.
What should be happening instead? Obv. beeing Gold 1 and rank like normal?!
Steps: How can we find the bug ourselves?  Check Database!

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Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 3080
Enter RAM memory size in GB 32 DDR4 3400Mhz
What is your gamertag/PSN ID/EA Account name? X3noPepega
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Overlook
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Revive (me)
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 2-3
When did this happen? (dd.mm.yy hh:mm) ~ 13:00 15.02.2023
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was Diamond 4 last Season (15). Tho i started at Gold 2 this Season. When i was nearly Gold 1, during a match, i got revived and my mates told me that i am Rookie IV. Since than i am always resetting to Rookie IV. Nearly every round. This season is now unplayable for me.
What should be happening instead? Obv. beeing Gold 1 and rank like normal?!
Steps: How can we find the bug ourselves? Check Data!

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Dont ask me why this post is double but help! ☹️

Exact same situation here.

Same thing happened to me idk how to fix it I just grinded 10 hours to get to plat and now at 0rp.

This happened to me as well.