Re: Rank resetting to Rookie / Users gaining 0 RP

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia RTX 3070
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? ODSYTWO, ODSY
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. n/a
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Valkyrie
Which Legends were your squad mates using (if applicable)? n/a
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. n/a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing ranked
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? One
When did this happen? (dd.mm.yy hh:mm) 18/02/23 14:38:08 GMT
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? After winning a ranked match got demoted from platinum 4 to rookie 4.
What should be happening instead? The opposite last I checked... should be gaining points and ranking up, I guess?
Steps: How can we find the bug ourselves? Pretty sure you're aware of this

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This is  the most disruptive bug i have experienced playing apex legends yet. I usually play with a squad, so it does not only affect me but my team mates as well. Very frustrating! A lot of time has went into gaining RP, can't imagine doing it again if that means grinding ALL the RP from rookie and up. Hoping for a fix ASAP.