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HL-Khan's avatar
4 years ago
Solved

[Register] Error with Apex Opening screen

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number 2080 ti
Enter RAM memory size in GB 16 I think
What is your gamertag/PSN ID/EA Account name? HL-Khank
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) Before I got into the game, Today 27/12/21
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I cannot enter the game it keeps asking me to "Register" and keeps forcing me to reset my account password, I did this multiple times and no progress, I'm going to verify game files
What should be happening instead? I should be able to just get into the game
Steps: How can we find the bug ourselves? No idea, this seems to be an account issue

Files verifiyng cannot post screenshots


It just says [Register] and brings me to screen where  I need to restart my password or create a new account

  • Actually caught what the issue was
    My steam was linked to another EA account that I had Eons ago

    Try seeing if your steam being linked to another EA account is the Issue,

    as soon as I broke the anciernt chains holding my Apex in Bondage It fixed the "register" issue and it allowed me to log in.

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