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xdenlegacyx's avatar
4 years ago

Scuf Prestige Paddles and Game Chat not Working

Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? xDEN LEGACYx
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Valk
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. This happens in lobby, in game everywhere on the map.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Any and all matches for the last 6 months
When did this happen? (dd.mm.yy hh:mm) 01.01.22
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My game chat is not heard and controller input is not registered.
What should be happening instead? Game chat should be heard by other players and controller input should be registered.
Steps: How can we find the bug ourselves? Play the game with a scuf prestige on xbox series x.

For the last several months game chat and scuf prestige paddles will not work. Game chat is not heard and paddle input is not registered. I have tried updating the controller, resetting it, resetting the console and changing the DNS. Nothing works. 

6 Replies

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  • I am having these exact problems as well, I have tried everything to get my paddles to work when playing apex but nothing seems to work. Every single button works when I play other games (including paddles) but not when I play apex. I don’t know what Respawn or EA can do to fix this input problem but it needs to be fixed as this is affecting my gameplay and many others that enjoy this game!

  • apexsniper21's avatar
    apexsniper21
    4 years ago
    It’s just a new gen thing because I went on my old xbox and my paddles worked just fine on apex
  • Me too dude, absolutely frustrating. I’m sick of this crap. Den, thank you for this comment, my feelings exactly. You seem like a guy I’d like to team up with sometime. You should message me and we’ll hook up and play paddle free together.  EA please, for the love of everything good FIX THIS. 

  • I use the scuf prestige and paddles in Apex for a few months now do not work most of the time.  They work in my Xbox accessory input check.  I use the series s Xbox.

  • My scuff prestige works perfectly fine on every single game besides Apex. I can't even play the game. Last night every single button on my controller would respond in game besides my right trigger. I got off and got right on call of duty, everything worked perfectly fine. Buttons don't work at all in apex. this needs to get fixed ASAP  

  • BackwoodsLayton's avatar
    BackwoodsLayton
    3 years ago

    Product: Apex Legends
    Platform:Microsoft XBOX One
    Please specify your platform model. Microsoft Xbox One X
    What is your gamertag/PSN ID/EA Account name? BackwoodsLayton
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. NA
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? Any legend
    Which Legends were your squad mates using (if applicable)?
    Where did the issue occur? In a match
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. All over the whole map
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. it happens when I try and do anything. Picking up guns, jumping, sliding, ec.
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? Every match I play now.
    When did this happen? (dd.mm.yy hh:mm) 03/01/23
    How often does the bug occur? Every time (100%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? My Scuf Prestige and paddles do not work in Apex Legends. I play on the x box series x, and use the scuf prestige. The buttons and paddles do not work half the time, mostly the paddles don't work at all. They work perfectly fine on games like Call of Duty and Rocket League, but when I get on apex, my game feels super laggy and my controller input does not feel good, and buttons do not work. I do not know what is causing it but I cannot play the game in this current state. Everything is fine for my controller on every single game besides Apex.  Any ideas on how to get this fixed? 
    What should be happening instead? the paddles and buttons should be working.
    Steps: How can we find the bug ourselves? I have no idea. seems like a common occurrence for many players.

    My Scuf Prestige and paddles do not work in Apex Legends. I play on the x box series x, and use the scuf prestige. The buttons and paddles do not work half the time, mostly the paddles don't work at all. They work perfectly fine on games like Call of Duty and Rocket League, but when I get on apex, my game feels super laggy and my controller input does not feel good, and buttons do not work. I do not know what is causing it but I cannot play the game in this current state. Everything is fine for my controller on every single game besides Apex. 

    Any ideas on how to get this fixed? 

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