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SteltekOne's avatar
SteltekOne
5 years ago
Solved

Severe crashing to desktop (no error) since 2021-03-15 update.

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA RTX2080 SUPER Enter RAM memory size in GB 32 What is your gamertag/PSN ID/EA Account n...
  • SteltekOne's avatar
    SteltekOne
    5 years ago

    Just checking in: I changed NOTHING and the crashes just magically went away. My last crash was on 28th March, so I guess some patch or NVIDIA driver update resolved the issue after that.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @Midzooqa and @rExyrino, 

Thanks for sharing this. Has anyone else had the chance to give these suggestions a shot to see if it helps? 

/Kent

  • rExyrino's avatar
    rExyrino
    5 years ago

    After those settings I tried other possible fixes as well.

    I also repaired and updated the game before all of this.

    First, my PC started rebooting randomly and I decided to update my BIOS to try to fix this issue. (seems like it worked)

    I also factory reset all BIOS settings because I thought it could be some stability issues.

    BIOS Settings:

     (Previous Settings - Now)

    • Enhanced Turbo from ENABLED to AUTO
    • CPU VCORE from 1.150 to AUTO
    • XMP ENABLED TO DISABLED

    With these changes I played for 2 days and had no crashes.

    Today I decided to change some stufff:

    • Changed Power Performance Mode from Normal to Max Performance
    • Enable Turbo and change my VCORE to 1.160

    I'll give feedback tomorrow or later.

    Good Games 🙂

    ----------------------------------------------------------------------------------------------------

    Update 4th April:

    PC rebooted during game...

    New settings:

    • Turbo - Enabled
    • XMP - ENABLED
    • CPU VCORE - AUTO

    ----------------------------------------------------------------------------------------------------

    Update 10th April:

    PC rebooted again on Main Menu:

    BIOS settings: DEFAULT SETTINGS

  • ertynon's avatar
    ertynon
    5 years ago
    @EA_Kent Hey
    I've tried these things, none of them worked for me. I've tried this C++ thing on both steam and origin with no result in the end. Still getting crashes. Every dmp file has the same error code 0xc0000005..
    The latest updates,drivers etc. Have done clear win10 installation etc. Nothing have worked so far. The period between crashes is so random, sometimes it's 2hours and sometimes it occurs within 5mins..

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