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ManicMaurice's avatar
3 years ago

Steam PS4 controller shows XBox button icons

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 3080 10GB
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? ManicMaurice
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Steam, NVIDIA Geforce Experience and Windows Game Bar, but the overlays are all disabled
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It affects the whole game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. It affects the whole game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Dozens if not hundres on mouse and keyboard before deciding to try a controller
When did this happen? (dd.mm.yy hh:mm) 20/10/22
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The Steam version of Apex Legends does not correctly display the PlayStation controller button icons. It only displays Xbox button icons.
What should be happening instead? If someone is using a PS controller is should display PS button icons. If someone is using an Xbox controller is should display Xbox button icons. Etc ...
Steps: How can we find the bug ourselves? Start the game via Steam and try using a PlayStation controller.

Basically, when playing Apex Legends on PC via Steam and using a PlayStation controller the game only displays XBox button icons.

Other games display the button icon that corresponds with the controller in use: XBox for XBox, Switch for Switch, PlayStation for PlayStation, etc

One of my squad mates is dyslexic, is trying to learn the game, and it's a real issue for him.

1 Reply

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  • Bumping this thread.

    We did a little more digging on this issue and it seems if the PlayStation controller is plugged in via USB and Steam Input is disabled, the PlayStation icons are displayed.

    But if  the PlayStation controller is connected via Bluetooth and/or Steam Input is enabled, Apex Legends always defaults to XBox controller icons.

    Is there an update on the status of this bug? Thanks.

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