Forum Discussion
3 Replies
- EA_Kent5 years ago
Community Manager
Hey @lNeaxl,
That's definitely strange. This is only happening with one specific person you're playing with?
/Kent
Hey @EA_Kent ,
No, that happened about 8-10 times, especially since crossplay.
Maybe the fix muting them was a coincidence.
I'll try to take a record if it happens again.
- EA_Kent5 years ago
Community Manager
Thanks for following up!
There are some things I'd like to try to see if we can help stop this from happening. First, can we try out some connectivity troubleshooting to see if that helps? If there's a connection issue causing this to happen that might help get around it.
First I'd recommend running through the basic connectivity steps over at the EA Help website. If you're still seeing the same issues afterward check out the PC-specific steps as well. Let me know how that goes once you've had the chance to give it a shot.
Thanks!
/Kent
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