Unfair Ranked Penality & Unable to Reconnect
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA GeForce RTX 2080 Ventus Enter RAM memory size in GB 8 What is your gamertag/PSN ID/EA A...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerI'm trying to help resolve the issue with disconnecting first. We should try to find out why that's happening. Power cycling your equipment, especially if that hasn't been done in a while, is the first thing you should try.
@EA_Aljo I understand that this would make it easier for you to resolve it this way, but if 3 people from the same friend group that plays together all the time has had the same problem I do not think the problem is disconnecting. And even if we have problems with disconnecting why would that be relevant? That is exactly why systems like this is implemented into games like apex, to make reconnecting possible.
- EA_Aljo
You don't need to reconnect if you're not disconnecting. I was hoping to troubleshoot disconnecting so that reconnecting isn't an issue.
- @EA_Aljo So basically you are saying "just don't disconnect". Isn't this the reason why game developers implement reconnect. I do not have an unstable connection 99.9% of the time. In the occasion that it does happen though don't you think it would be fair that people actually get to rejoin their ranked game and therefore not lose their hard earned ranked points?
- EA_Aljo
I definitely get the frustration and I'm very sorry for that, but without going through the troubleshooting, we can't rule out any connection issues that could be related to both disconnecting and reconnecting.
