Forum Discussion

Rnm89344423's avatar
Rnm89344423
5 years ago

Banned with no warning for a single offence

Playing with a random in ranked who was trolling and i typed "push *" in the chat and now I have a ban for "Hate Speech". Not only is this account banned, I can't even log into EA Desktop or any EA a...
gameplay discussion
oatsnbiscuits's avatar
oatsnbiscuits
5 years ago

Hey there @Rnm89344423,

If you feel like you were unfairly sanctioned, you are more than welcome to reach out to a Games Advisor to get this disputed with our Terms of Service team. While you're here, please keep in mind that if you were sanctioned for saying something in-game, that word isn't going to be allowed in the forums either, in shortened, abbreviated, or any other form. 

The process to contact TOS can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

I hope this helps!

- OatsNBiscuits