Forum Discussion

thexizzles2's avatar
3 years ago
Solved

Cannot contact EA support in regards to missing content

I am missing my Apex currency that I bought. I tried to contact Microsoft about it tonight and then they told me to go and contact you guys. When I go on your website it looks promising because it a...
  • OldTreeCreeper's avatar
    3 years ago

    @thexizzles2

    If you need to speak with one of the chat support advisers you may need to play around with the contact subjects in your case setup. This got me to live chat.

    You can contact EA live support at
    https://help.ea.com/en/contact-us/

    Then to speak with a chat adviser choose the appropiate options:

    Game or Service eg Origin

    Platform eg PC

    Topic eg Missing content

    Issue eg had content and lost it

    Recommended support option will be live chat.

    Then you can choose to begin a live chat.
    There may be some waiting time.

    Hope it gets sorted out for you. Best of luck.