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GGGamer511's avatar
6 years ago
Solved

Disconnecting from the game on XBOX....APEX LEGENDS

Every time I start my first match of the day, I get disconnected!! I press Y to join a match, then it get stuck on the loading screen for 5 mins. I have to exit the game and restart it. By the time I go back to the game, Either I'm dead or my teammates recovered my tag. It's really annoying because players will report me as 'AFK'. APEX CAN YOU FIX THIS ISSUE!!! 

Sincerely 

Apex Player,

Thank you.

  • Hi there, @GGGamer511.

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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