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theWonderChris's avatar
theWonderChris
7 years ago
Solved

[Guide] How to report users and cheaters

{Thank you for pinning this thread :eahigh_file: } Currently there are over 60 separate threads in the general feedback forum alone about reporting players or cheaters so I thought i'd put togethe...
gameplay discussion
  • EA_Darko's avatar
    EA_Darko
    7 years ago

    Hey all, please do not share links to any cheats you may see as doing so is technically a breach of the AHQ User Rules and Guidelines.

    From here on out, any sharing of videos or naming of users and accusing them of cheating or linking to cheating sites will result in bans.

    If you are in game and suspect a user of cheating then please report them by following the steps in this link:  https://www.easy.ac/en-us/support/apexlegends/contact/report/

    We take all reports very seriously and will fully investigate.

    Darko 

Bowi_QC's avatar
Bowi_QC
7 years ago
@theWonderChris wrote:

{Re-upped as previous post was reported for 'Inappropriate content'}

@EA_Cade, Could we know what happened?!

When is that right to delete threads about enforcing the Code of Conduct from Electronic Arts’ User Agreement? Are some moderators siding with the cheaters and abusers?

I had to fight to get a proper answer to the ticket I opened this weekend to report a player for repetitive abusive language over support.ea.com, because the employee sent me—twice—a reply that was obviously a template for reporting cheaters. It took the whole day until someone actually wrote an original reply that acknowledged my situation and confirmed that the report would be studied by a dedicated team.

Are you taking players seriously?!

theWonderChris's avatar
theWonderChris
7 years ago

Thanks @Bowi_QC

I created this to try and collate the insane number of duplicate posts and help everyone out.

Please, If there is anything people feel is wrong, inappropriate or against T+S please let me know and i'll just mod the post.

EDIT: think I know what might have happened, the thread has now been marked as spam, I think it might be because i went around some of the 60 or so threads on cheaters/ reporting users and had the audacity to try and help people by linking them to this thread so that people would have an answer to their question.

  • TSF_VindictiV's avatar
    TSF_VindictiV
    7 years ago

    Issue is manually having to ban cheaters from individual reports doesn't fix anything, it's like putting a band-aid on top of a gushing severed artery. Game is F2P so unless they hardware ban people and they have an anti-cheat that will do it's job, the moment a reported cheater is banned, he will simply create a new account so I fail to see what's the point? Can the anti-cheat developpers actually learn how to counter new cheats just from player reports? I doubt it. 

    • theWonderChris's avatar
      theWonderChris
      7 years ago
      @TSF_VindictiV

      I agree there's a wider approach needed from EasyAntiCheat at a program/software level.

      But if no one reports cheaters they can literally sit on their hands and do nothing, hiding behind the metric of 'well no one's reporting cheating'

      @GrimyHR

      Name and shame won't work in a F2P game though, people don't care if they're outed as a cheat if they can still get in games and use hose cheats. Also as said above if they are outed they just create a new account and start the cycle again.
      • crashdisk2002's avatar
        crashdisk2002
        2 years ago

        EasyAntiCheat doesn't work for modded controllers, so what's the point? 

    • crashdisk2002's avatar
      crashdisk2002
      2 years ago

      I stopped playing in season 12 because they can't get a handle on anything. Came back the other day to the same crap! The ESRB is still allowing modded controllers in every game, so what's the point of playing? EA won't do anything about it. They just let cheaters do whatever they want. 

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