I would like to know about the issues regarding my account. ！！！！！

@老树爬行者 Thank you for your response. Yes, I have tried many times. It's been about six months now, and their team is extremely arrogant. I found an abnormal login IP address in the Steam app, but they ignored me. Later, I downloaded EA's log files to check my login IP addresses and was surprised to find that during the time I enjoyed playing Apex, all the IP login addresses were missing. I asked customer service, but they didn't provide a clear answer; they just passed the issue to their team. I've sent multiple emails to their team, but each time I received the classic rejection after three appeals. I feel helpless. I suspect there's serious racial discrimination within their team, as their handling of my account has been excessively arrogant and they've ignored the evidence I provided, even obstructing my attempts to gather proof. Earlier today, when I asked customer service again about the loss of my log files, they once more passed the issue to their team. However, the result of the emails I sent is nothing but a death sentence after three appeals. I feel very helpless. Thank you again for your response.