Re: Climbing audio.

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@EA_Blueberry wrote:

@JustDF1 

The team is aware of these audio issues below and what you mentioned could be related, but there are some steps below that might help fix it for you as well. If you haven't right-clicked on the game in Origin and selected "Repair" yet that is worth a look.

AUDIO KNOWN ISSUES

Issues we are aware of and currently looking into:

 

• Audio dropouts, where sounds or parts of sounds in the game seem to be missing at times.

• Audio distortion, where there is loud static or mangled-sounding audio that plays, generally during large gunfights and/or heavy concentrations of players.

• Close enemy footsteps being too quiet, or silent, in some situations.

 

Some troubleshooting tips that could help improve your audio performance:

 

• Hard drive performance is the biggest factor, so anything that can make your hard drive faster can help, including:

  • Defragging your PC HD prior to the game installation (but don't defrag if you have an SSD!) .

  • If possible, we recommend using a fast HD to install the game onto, such as an SSD or a 7200 RPM HD.

  • It can potentially help to make sure that the hard drive is not being hit by other background processes, such as downloading other games or recording video to the same HD as the game.

• Currently, the game does not support quad audio. If your game is currently set to that, please change it to stereo or another surround option, such as 5.1 or 7.1, if your setup supports that.

Respawn Check-In

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As mentioned above in my previous post yesterday, I am not playing on a PC so these solutions aren’t of use to me. I think it may be another issue with the in game sound as other players are reporting the same issue. Hopefully we can see a fix for this in the near future. Thanks for your response.

@JustDF1 

What audio settings do you have set on your Xbox? It can be found under Xbox Settings>Display & Sound

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@EA_Blueberry wrote:

@JustDF1 

What audio settings do you have set on your Xbox? It can be found under Xbox Settings>Display & Sound

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I play on a PlayStation 4 Pro. I used Astro’s setup guide from their YouTube I can provide a link to their video so you can see my full settings. 

https://youtu.be/FZkzqoFc7XM

@JustDF1 

Do you hear climbing audio if you don't use the headset or if you don't use the mixer? This way we can pinpoint whether it is hardware compatibility related that the team needs to be aware of.

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@EA_Blueberry wrote:

@JustDF1 

Do you hear climbing audio if you don't use the headset or if you don't use the mixer? This way we can pinpoint whether it is hardware compatibility related that the team needs to be aware of.

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I’m not sure as I always play with a gaming headset and the monitor muted however, I can say that I have friends using turtle beach headsets and they are having the same issue as I am if this helps at all?

So season 2 has come around now and the climbing audio is still non existent. Any news in regards to fixing this? it is extremely frustrating to not hear someone climb directly behind you and laser you with an r-99 to end your game.

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@EA_Blueberry wrote:

@JustDF1 

Do you hear climbing audio if you don't use the headset or if you don't use the mixer? This way we can pinpoint whether it is hardware compatibility related that the team needs to be aware of.

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So season 2 has come around now and the climbing audio is still non existent. Any news in regards to fixing this? it is extremely frustrating to not hear someone climb directly behind you and laser you with an r-99 to end your game.