Forum Discussion

3619110's avatar
3619110
Rising Newcomer
3 months ago
Solved

Request to lift the wrongful ban on my Apex Legends game account.

First of all, I want to make it clear that I did not use any cheats, third-party plugins, hardware, software, mouse macros, or anything like that. Last night, I reinstalled the Windows 10 system. Tod...
  • EA_Claus's avatar
    3 months ago

    Hey 3619110​,

    Unfortunately, from the EA forums, we can't lift the ban on your account; however, if you firmly believe the ban was applied by mistake, please submit an appeal following this guide. 

    After submitting the webform, our Terms of Service Moderation team will get back to you via email within 10 days, though sometimes it can take longer.

    We appreciate your patience with this.