please explain why I was banned? Yesterday I played and everything was fine, I never used cheats at all, I'm already in the third season, what’s wrong? or is it some kind of mistake? What did I break or what? is it possible to fix it?
Hey @bangalore-hole !
You should have received an e-mail regarding the ban.
If you think this ban was applied to your account by mistake.
You can reach out to the Terms of Service Team to appeal this ban.
Click here to Contact the ToS Team
Unfortunately, we can't assist further with account bans on AHQ.
However, if you have any questions, you can drop them down below.
#banned
❤️
i did not even recieve an email
i just got home and was about to play some rank to get pred and i was banned why is this?
It okay the same thing happened to me and I also have the heirloom for wraith
same... ive got banned for no reason. im not cheating or anything apex just banned me.. i have tons of legendary and wraith heirloom. i spent so much money on apex and they just banned me. i will not recomend this game to all of my friend
Hey @Magma_Roastr
Sorry to hear that you got banned.
False bans can happen but are rare. Have you already tried to appeal the ban by sending an e-mail to the Terms of Service team?
You can find all information you need here:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
