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@joolz030669Audio has been an issue for a long, long time, and right now for me, the lobby music would randomly stop, start back up, and stop. It would do this to other sounds within the game as well.
As for looting, the same issue is on PC as well, although picking things up is quicker. I have to throw things off to the side and then go look at what I was going to pick up.
I've been a plat player for a few seasons now, and currently working on ranking out of silver, even for someone like me, who's level 500 as well, am going up against so many smurphs because the game doesn't really have "skill based matchmaking", despite claiming to have it. Several players have pointed out that the game feels rigged, and one even shared a video on how the game is rigged to get us to keep playing.
You can find the video, as well as read up on what the person who shared it had to say here: https://answers.ea.com/t5/General-Feedback/Matchmaking-is-broken/m-p/10966687/highlight/true#M89580
Matchmaking, from what I can tell, does NOT care about fairness in terms of your teammates VS the enemy teams. There would be games where players act like bots, while teammates are actually good, and we would win these games more often than not, assuming another team isn't hacking and there's not another team placed there to get a "free" win as well. While most games would consist of several low level players smurphing or cheating, along with plenty of diamond to pred players, while your teammates act like they just started playing.
These two different matchmaking setups is to try and ensure garenteed wins or losses. Which actually gives this scene from one of the "Stories from the Outlands" new meaning: https://youtu.be/5_8WHxyW86o?t=29 as this scene is talking about a program that can predict who would win each of the Apex games.
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