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Good to hear I hope.
So you have already secured your account and changed passwords and enabled to factor ID?
If yes thane that is great.
Please be patient it could take some time for things to be straightened out. I have heard this can take up to 30 days.
Best of luck.
- 4 years ago@Asmodeus566 Split 2 is fast approaching. I really need to grind. Banning me for no reason is very stressful. Accused me from doing nothing in-game / using third party program. This is very sad. I haven't set up my 2 factor Authentication. EA sent me e-mail that they changed my password after detecting potentially suspicious activity associated with your EA Account. This creeps me out.
- 4 years ago
Go in change you rpassword, then set up 2FA. Its critical, I dont even play games that dont dont support this as every site hacked where you got a password stored normally gets published so people get your passwords and can pretty much just log in to your accounts. The 2FA atleast protect you against bad passwords, and can prevent a ban situation 😉
- 4 years ago@Zkepz I did reset my password because EA told me that they reset my password after detecting potential,suspicous activity. I'm still hoping my account will be unbanned since I did nothing wrong. I need justice for my account.
- Asmodeus5664 years agoHero+
Do yourself a favor and enable 2 Factor ID for your account and e-mail.
You really do not want this to happen again, right.
I understand your need to grind as we all love the game and have goals.
We do have to remember that securing or accounts are are responsibility and that what happens on them is also are responsibility. EA is at least reasonable when an account gets hacked because well hackers be hackers and 100% protection is not a guarantee. So hopefully EA will get you back to enjoying your games, but like I said it may take some time.
You have to look on the bright side hear, you may end up missing part of the split and might not achieve your in game goals but that would be a small price to pay if EA is able to get your account back up and running.
Like I said I really do hope I was able to help you out here and wish you the best of luck.
- Asmodeus5664 years agoHero+
@Zkepz wrote:Go in change you rpassword, then set up 2FA. Its critical, I dont even play games that dont dont support this as every site hacked where you got a password stored normally gets published so people get your passwords and can pretty much just log in to your accounts. The 2FA atleast protect you against bad passwords, and can prevent a ban situation 😉
I sincerely concur with @Zkepz 2FA is a must. Do it, protect yourself, protect your account.
- 4 years ago@Asmodeus566 and Sceptic-Noob thank you guys for helping me out. I hope this issue will end soon and get my account back. Will set everything up now. I am still patiently waiting for ToS response / e-mail.
- Asmodeus5664 years agoHero+
I think I can speak for @Zkepz here, we are more than happy to help where we can.
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