Apex servers are extreamly laggy

Hi there, @ZeAllFather.

Thanks for contacting us about this. Let's go through some troubleshooting and try to find out what's going on. First, what system do you play on and do you use a wired or wireless connection?

I concur. Been getting alot of lag, but this is more than me rubber banding and enemies blink teleporting due to high latency. Im getting pinned to a place on the ground at times and I don't even want to try running ranked or trios because I end up running duos since the 3rd never generates in solo queue.

Hello, @CaptWrekAlyfe 

We can go through some troubleshooting if you'd like. Please answer the questions in my previous post and we'll get started. Thanks!

It was extremely laggy for me last night.  First game, one of my teammates lagged out.  That's not really anything new as I've seen this often as far back as throughout Season 6.  But then the skipping started.  It was as if I was losing frames and a lot of them.  Shooting at enemies that weren't there.  I'd rubber band a bit too.

I'm on a wireless connection on PS5, but that's not anything new for me.  I've been playing wireless on PS4 literally since Apex launched and I got it downloaded.  Only in recent seasons do I recall having lag issues.

@ArchAngeL-PCX 

Can you switch to a wired connection or is your router too far away?

@ArchAngeL-PCX 

I get what you're saying, but wireless is a lot less stable than wired so disconnects and lag are to be expected. A good solution for many in that situation is to get a powerline adaptor. You also can try enabling QoS (Quality of Service) if your router supports this. It might help to change the wireless channel you're on as well. Regardless, staying on wireless is going to provide a far less stable connection than wired so disconnects and lag are to be expected.

@EA_AljoHere is my checklist

I'm on Xbox Series X

I can go between 5G wireless and ethernet

I use the 5G connection for downloading games

I use the ethernet connection for stability

5G connection runs at 120-150 mbps average

When I play Apex I'm wired. I run a network diagnostic on my Xbone to see I'm running at 90 mbps average. 0 PL and an average of 30 ping

I can play other online games with minimal to NO issues

I'm not making sweeping blanket statements. NO online games are flawless. There are occasional hiccups here and there. Servers go down and need services. Solar flares are a threat. E-girls stealing bandwidth is a phenomenon. Sometimes my top tier gaming internet package gets dropped to a 56k dialup. $*** happens.

This is a consistently inconsistent pattern specific to Apex gameplay that can be counted on 1/5 even 1/3 matches depending on the day. Something happens to mess up the players match. Sticking, rubberbanding, no regs on shots, enemies Neo Matrix teleporting.


As if we as players don't have enough going against us. Cheaters, exploiters, 3rd parties, we gotta deal with lag, connectivity issues, teammates not generating correctly and if they do they're booted to the lobby if you're not the one seeing the connection error screen

I will note one thing. I see this issue more on my main account than on alt accounts I use to test different controller configurations. It's punishing at times to use the account I created on the very first day of Apex while a fresh new account plays like the first day of Apex

@CaptWrekAlyfe 

Thanks for the details. Have you tried any troubleshooting yet? I'd like to avoid repeating steps you've already performed.