Forum Discussion

7 years ago

Solved

Can't contact EA Support

For some reason i cant create any more Support Cases on help.ea.com. My account was stolen, then i got Ban in Apex legends. i contacted EA support for help. they deactivated my account, then i co...

discussion

EA_Jason
7 years ago
Hi @IIIBaido,

We had a look with our ToS team and you're good to go, please try again and let me know if you run into any issues 🙂

redrainfc10

7 years ago

Hi I can’t make any more cases so I can’t contact EA please help me I think I’ve made to many and I really need to contact EA because I’m not getting my verification codes please help me

EA_Jason

EA SPORTS FC™ Team

7 years ago

@redrainfc10 What message do you get to see when trying to create a case?

Giz1_Liz1
7 years ago
@EA_Jason I got wrong banned, need to "contact us" as instructed, but I cant see any form to fill in that almost empty page of "contact us“. Have already done days and times retry. Still cant see anything on it. Can you help with pls.
- EA_Jason
  EA SPORTS FC™ Team
  7 years ago
  @Giz1_Liz1 This is the correct page about how to contact us about sanctions on the account:
  
  https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
  - Giz1_Liz1
    7 years ago
    @EA_Jason Thx, already emailed, was network problem couldn't see the page, only waiting for reply now.