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Same thing happened, glad someone else had the same problem too. Idk how to fix it and it’s getting frustrating.
I found the solution.
Log in on twitch prime and connect your ea account there.
Maybe search for the apex twitch prime loot, it will guide you through that.
Your ea account should be connected to your ps account and when you start apex you get the loot.
- 6 years ago
I did link to my EA account and claimed the loot, but how long does it take to appear? It's been a few hours and nothing...
Thinking I may have linked the wrong account, but the EA account is linked to my PSN ID... perhaps I have more than one account linked to my PS4 without knowing it .
- 6 years agoI’m having the same problem
- EA_David6 years ago
Community Admin
You can double check the PSN account that's linked to your EA Account using the steps on this page, please check there: https://answers.ea.com/t5/Technical-Issues/APEX-LEGENDS-AND-TWITCH-LINKING-CONSOLE-ACCOUNTS/m-p/7536430
There can be a delay after claiming the content, but if it's been a few hours and the content hasn't shown up, please check again.
- 6 years ago
Nope I've literally done this over and over to no success
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