How long should I wait for an answer?
I made an inquiry about the suspension due to an unauthorized program that I did not use. I was convinced that it was due to hacking, so I collected all the data such as IP, personal information, ...
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EA_Aljo
Community Manager
Community ManagerHello. You should have had a response to your case by now. If you haven't, try submitting another by opening a case with an advisor here. Thank you.
Thank you for your response.
I had a Live Chat with a support agent, and they told me to "please wait until the TOS team responds."
However, this case was created back in 2022...
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- EA_Mako2 months ago
