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6VTVa1LO9PaBwH's avatar
6VTVa1LO9PaBwH
Rising Newcomer
7 months ago

I am not getting any help, thansk for scamming me

Is it just me but bought a apex legends code for 2150 coins. I redeemed it on EA but after 24h+ still no coins in my account. It just makes me sad after spending 25 dollars on absolute nothing them talking with 2 supports, sending proof and explaining what happend. But ofc all they can do is say sorry we cant help have a nice day. Right now i am really pissed and going to contact support until they fix it.

4 Replies

  • I did by the code from a third party site, i am aware that EA dosent give a **bleep** about codes from an third party site. The problem was that it was a code for 2150 apex coins and i redeemed it on EA WEB but the problem comes in from the redeeming itself to getting the items in game. The problem is not the code itself but EAs issues with tranfering the currency to my game. Been speeking to both support from EA and G2A wwith the seller and thier support. G2A cant do anything as the code was valid and working. EA refuses to do anything because 3rd party. Even though they said that a team will reachg out to me and help me. That was 12h ago.

  • Midnight9746's avatar
    Midnight9746
    Hero+
    7 months ago
    SuckinPadmesFeet wrote:

    I did by the code from a third party site, i am aware that EA dosent give a **bleep** about codes from an third party site.

    6VTVa1LO9PaBwH​ Yeah, EA doesn't support codes purchased from unauthorized digital retailers, (and from the looks of it, G2A is also known to scam):

    SuckinPadmesFeet wrote:

    The problem is not the code itself but EAs issues with tranfering the currency to my game.

    If I had to guess, G2A had sold you a fake, used, or stolen code, (or it was disabled by EA for being illegally obtained).

    EA Help | Where to buy EA PC digital download games and premium currencies
    SuckinPadmesFeet wrote:

    Been speeking to both support from EA and G2A wwith the seller and thier support. G2A cant do anything as the code was valid and working. EA refuses to do anything because 3rd party. Even though they said that a team will reachg out to me and help me.

    EA Support won't be able to help you, so you would need to get a refund from G2A, (but from what it looks like, G2A might not refund your money, so you could try doing a chargeback if its possible to).

    I'd also would recommend to never use G2A or any other 3rd party retailer again to avoid having this issue in the future.

  • MindTrick85's avatar
    MindTrick85
    Seasoned Hotshot
    7 months ago

    The problem is you in this case you got scammed by the site where u bought the code not by EA... Imagine fallin in the oldest trick ever here's a code buy it! you get 28k yugioh cards + 50000 apex coins by low low price of 50 bucks!

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