Is it just me but bought a apex legends code for 2150 coins. I redeemed it on EA but after 24h+ still no coins in my account. It just makes me sad after spending 25 dollars on absolute nothing them talking with 2 supports, sending proof and explaining what happend. But ofc all they can do is say sorry we cant help have a nice day. Right now i am really pissed and going to contact support until they fix it.
I did by the code from a third party site, i am aware that EA dosent give a **bleep** about codes from an third party site. The problem was that it was a code for 2150 apex coins and i redeemed it on EA WEB but the problem comes in from the redeeming itself to getting the items in game. The problem is not the code itself but EAs issues with tranfering the currency to my game. Been speeking to both support from EA and G2A wwith the seller and thier support. G2A cant do anything as the code was valid and working. EA refuses to do anything because 3rd party. Even though they said that a team will reachg out to me and help me. That was 12h ago.
Been speeking to both support from EA and G2A wwith the seller and thier support. G2A cant do anything as the code was valid and working. EA refuses to do anything because 3rd party. Even though they said that a team will reachg out to me and help me.
EA Support won't be able to help you, so you would need to get a refund from G2A, (but from what it looks like, G2A might not refund your money, so you could try doing a chargeback if its possible to).
I'd also would recommend to never use G2A or any other 3rd party retailer again to avoid having this issue in the future.
The problem is you in this case you got scammed by the site where u bought the code not by EA... Imagine fallin in the oldest trick ever here's a code buy it! you get 28k yugioh cards + 50000 apex coins by low low price of 50 bucks!