Forum Discussion

Dread10_03's avatar
4 years ago
Solved

In game purchase refund

I accidentally double-clicked on a button and now I have a wraith emote I'll never use and support won't even try to refund it. First of all, why are emotes 1250 AC, second of all, why is there no in-game refund system, or, a way to refund period?

  • Hi @Dread10_03 I would be happy to pass your feedback along to the team, currently however in-game purchases are final so whatever is purchased with a currency is kept. 

7 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @Dread10_03 I would be happy to pass your feedback along to the team, currently however in-game purchases are final so whatever is purchased with a currency is kept. 

  • I accidentally double clicked on crypto, but I wanted Newcastle and now I don’t have enough am I able to refund legend tokens?

  • @EA_Illium i accidentally bought a banner frame for newcastle and wasted my crafting materials. is there any way to refund them or add them back on?
  • I had the same thing here I was showing my friend the new lifeline event skin and he hit my controller to mess with me and bought the skin and I've now lost 25$ worth of credits I was saving for the event

  • I also hit my double click button and bought mad Maggie with my saved apex coins for next battle pass, i'm so mad.