@Pauldrake1998 Welcome to AHQ, so the solution to your problem is fixing your internet connection. Have you tried going through the connection trouble shooting guide? I provided a link below, if you need more help or have questions let us know.
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/Another option would be to contact your ISP and talk with them about what's going on and what you can do to improve your internet connection. Your ISP can run testing directly between your connection and them and help you troubleshoot the connection.
