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Seerg100's avatar
Seerg100
4 years ago
Solved

No ban history

It seems that Apex is going crazy right now. I can't play the game in PC, I can que and join a server but immediately after I join I get the Banned message. I went to dispute my Ban in my EA page ...
discussion
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    Hi there, @Seerg100.

    I can see that a ban has been issued on your account. Unfortunately, we can't help with this through Answers HQ. For more information on bans and disputing them, please see this article. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@jkcjee 

I can't discuss banned accounts here. If you want more information, you'll need to open a case with an advisor as I previously suggested.

jkcjee's avatar
jkcjee
4 years ago
@EA_Aljo them close all my case,what more information.yes, i need more information.who can tell me?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @jkcjee 

    The only way to get more information on this is to open a case with an advisor. I have no other suggestions for you.

  • jkcjee's avatar
    jkcjee
    4 years ago
    @EA_Aljo Good for customer no one can answer me or help me.the best company ever.random banned no reason

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