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4 years ago

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Perma ban for hate speech

I've been playing apex since it came out, I have about 1500 hours in the game and this adventure ended 4 days ago and you know why? Hate speech. I understand, I really understand, I wouldn't like it if it was done to me, I understand that too. But I don't understand the reason why I was banned permanently even though I didn't screw the fun of hundreds of players by cheating in the game for which I worked so hard and paid MONEY. Do it for 1 month, if that's not a deterrent, do it for 3 months or 1 YEAR, but it's pointless to get a perm ban for a minor rule violation like hate speech. I hope other players who have experienced the same thing as me will support me.

discussion

EA_Darko
4 years ago
You will need to speak to our Terms of Service team @GregoryHoused.

Just so you are aware, hate speech of any kind is not a minor violation but rather a major one and has no place in our games.

There is never a reason so use hate speech when playing a video game.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Click Contact us at the top of any page on EA Help.

Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.

Choose your platform.

Select Manage my account, then Banned or suspended account.

Fill out any other details below.

For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.

Click Select contact option.

Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

12 Replies

Replies have been turned off for this discussion

TioChicaoBR1983
New Spectator
11 months ago
EA_Darko
Since the hate speech report was removed from Apex, all accounts claiming to have their accounts reinstated should be able to do so. I am one of them, who always strongly insulted those who were trolls in my matches, I was always called a Brazilian monkey by voice, and when I wrote, and I admit several times in response, I was the one who was banned on my old account. I can affirm that this is discrimination and selectivity on the part of the administration, which seems to care more about the whining of children who have the option to mute and silence, than about players who are forced to play against cheaters and trolls in every match every day, it is an incredible imbalance what you practice. You can be trolled and you must remain silent. To me it seems like the behavior of an oppressive State, which hides behind the "regulations", created and altered by yourselves. Let people self-regulate, create, as there is in other games, a behavior rating just like the skill rating.
Probably after you read this you'll be a little saddened with me and won't even consider the chance of me having my original account restored, even though the game no longer has the hate speech reporting feature, you won't even want to think about it, you'll hide behind the rules, which only proves that the admin has a personal opinion and selectivity, I would like to be surprised that I am wrong about the general behavior, I am sure that many agree with me, because I see extremely frequent complaints about the EA admin.
And let it be very clear, I am not saying that I am in favor of hate speech, there may be a penalty, however banning the account is analogous to sentencing someone to death row, I have not committed any heinous crime to receive this type of punishment, and the suspension time has already been quite long.

Will you consider it or leave me hanging?
Midnight9746
Hero+
11 months ago
TioChicaoBR1983 Hey there!

Bans cannot be handled here on the forums as you would need to contact the EA TOS Team.

TioChicaoBR1983 wrote:
Since the hate speech report was removed from Apex, all accounts claiming to have their accounts reinstated should be able to do so.

Furthermore, the option to report players for inappropriate chat still exists from within the game, (and through EA's report system):

TioChicaoBR1983 wrote:
And let it be very clear, I am not saying that I am in favor of hate speech, there may be a penalty, however banning the account is analogous to sentencing someone to death row, I have not committed any heinous crime to receive this type of punishment, and the suspension time has already been quite long.

EA has zero tolerance for hate speech, (regardless of who was in the wrong first).
EA's Positive Play Charter | Respect the Community
This means that if a player participates in such behavior, they can expect to have their EA Account permanently banned, (and other players can and will be able to report the offending player either in-game or through EA Help's Report a Player webform).

For the full overview of EA's Positive Play Charter:

EA's Positive Play Charter - Electronic Arts Official Site

Lastly:

EA_Darko wrote:
Hey all, I'm locking this thread

I'm relocking this thread.

Note: I do not work for EA or for Respawn - I am a volunteer.

The EA Community Superuser Program