Prime skin-Wraith Queen of Heart doesn't show up
I've been claiming prime skins without any issue but today, I claimed it, installed the patch, login in but it doesn't show up. I power cycle PS4 and still no luck. Anybody has same issue ?
Forum Discussion
@asukojoLooks like a clown met a mime and decided to wear and combine their make up
Don’t have twitch or amazon prime so that’s a nope for me
😂 😂 😂 😂
Who does the make-up on these skins? Respawn seriously.
this is so accurate.
- @JjumpingJjack +100
I have the same problem. On PC, never had issues claiming skins from Prime before. Restarted, linked accounts again, etc. It's been days and nothing.
EA_DavidCommunity Admin
Thanks for the posts. We're seeing quite a few of these reports, but also lots of folks are getting the skin without a hiccup, so I suspect there's a bunch of different minor issues here.
@mack_warhammer I se the skin on your account, timestamped this morning, did you make any changes after this post?
Other folks, can you double check you've connected your Amazon to the correct accounts? In some cases I can see an Apex account without a linked Amazon, and in others there's an Amazon-linked EA account without Apex.
@asukojo could you DM me the name of the account you currently play on?I claimed the skin 3 days ago and it still hasn't shown up. I've gotten the other things I've claimed so I don't know what the issue can be.
- EA_David
Hi, from looking into some of the reports here, can you please double-check which accounts are linked? I see some folks with Apex accounts without a linked Prime, and others posting on EA accounts with linked Amazon, but no Apex.
@mack_warhammer Hey, I see the skin on your account, but it's timestamped a little while after your last post, can I check if you took any steps, or it timed in?
@asukojo Hey, can you DM me the name of the account you currently play on?Hi EA_David,
From all I can tell, I linked correctly on both EA and Prime-gaming. My PSN ID is Choves. I was told by EA support that it was a synchronization issue and that it would show up but it’s been 6 days. Is there any way you can check for me? Thank you
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- EA_Mako3 months ago
Community Manager
