Prime skin-Wraith Queen of Heart doesn't show up
I've been claiming prime skins without any issue but today, I claimed it, installed the patch, login in but it doesn't show up. I power cycle PS4 and still no luck. Anybody has same issue ?
Forum Discussion
EA_David
Community Admin
Community AdminThanks for the posts. We're seeing quite a few of these reports, but also lots of folks are getting the skin without a hiccup, so I suspect there's a bunch of different minor issues here.
@mack_warhammer I se the skin on your account, timestamped this morning, did you make any changes after this post?
Other folks, can you double check you've connected your Amazon to the correct accounts? In some cases I can see an Apex account without a linked Amazon, and in others there's an Amazon-linked EA account without Apex.
@asukojo could you DM me the name of the account you currently play on?
@mack_warhammer I se the skin on your account, timestamped this morning, did you make any changes after this post?
Other folks, can you double check you've connected your Amazon to the correct accounts? In some cases I can see an Apex account without a linked Amazon, and in others there's an Amazon-linked EA account without Apex.
@asukojo could you DM me the name of the account you currently play on?
I claimed the skin 3 days ago and it still hasn't shown up. I've gotten the other things I've claimed so I don't know what the issue can be.
Somehow the "LINK Game Account" keep showing up, eventhough I already linked it multiple times but the website doesn't recognized/stored it.
This most likely the bug that causing it.
Community Highlights
- EA_Mako3 months ago
Community Manager
