Forum Discussion

DYSPROssium's avatar
DYSPROssium
Hero (Retired)
4 years ago

Re: Got Banned when i never play in 6 months

Hi @TequilaSunrise24 

If you haven't played for a while, your account might be compromised.
If you think this is the case, you best contact an EA Advisor so they can help to get your account secure again.


When that is done, you can ask for a ban appeal that will be sent to the Terms of Service team.
They will review the ban and send you a mail-back after their investigation.
Click here to contact an EA Advisor.

Best of luck getting your account back.

3 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @DieInPieces_ITA 

    I'm sorry but we won't know why you were banned from the forums. Can you take a look through your emails? There should be an email from Terms of Service that shares the general rule broken for example: ban applied for cheating/hacking/hate speech/etc. 

    - EA_Lanna

  • TequilaSunrise2's avatar
    TequilaSunrise2
    4 years ago

    I've contacted them but the answer is that they accused me of using cheats even though I haven't played for 6 months and got banned on charges of using cheats ☹️