Forum Discussion

Rising Rookie

2 months ago

This is a very serious issue about Apex!

I am a player from China, and my account was mistakenly banned, but my KDA did not even exceed 1. I don't know where I went wrong。I filed an appeal but did not receive a good response. The profession...

discussion

wweikc

Rising Rookie

1 month ago

I have tried many times, but this method still doesn't work. I was blacklisted, but no one cares. You will only mechanically repeat the wrong method!

Midnight9746

Hero+

1 month ago

wkc6666 wrote:
I have tried many times, but this method still doesn't work.

wweikc Doesn't work how?

Is it:

Not creating a case?
Appeal getting denied?
Page not loading or working properly?

wkc6666 wrote:
I was blacklisted, but no one cares.

What do you mean by "being blacklisted" and that "no one cares"?

Do you mean you were told that your ban would be upheld?

wkc6666 wrote:
You will only mechanically repeat the wrong method!

To my knowledge, (and understanding), the provided methods are the correct, (and only), way to appeal an EA Account ban.

wweikc
Rising Rookie
1 month ago
I want to ask if anyone in the TOS team is working seriously? Please tell me that my appeal has been rejected every time. I have already told ToS everything I know, but I have received a mechanical response. They didn't really review it seriously and didn't take responsibility for the players. I spent a lot of money on Apex and I am very disappointed with what this team has done!
- Midnight9746
  Hero+
  1 month ago
  wkc6666 wrote:
  I want to ask if anyone in the TOS team is working seriously?
  
  wweikc From what I understand, each report is taken seriously.
  
  wkc6666 wrote:
  Please tell me that my appeal has been rejected every time. I have already told ToS everything I know, but I have received a mechanical response.
  
  Were you informed to "not expect anything further"?
  - wweikc
    Rising Rookie
    1 month ago