Forum Discussion

5 years ago

Why was it banned in an Internet cafe for 30 minutes?

In March, I was banned after playing for dozens of minutes in Internet cafes.I didn’t know what your banned regulations were before.Because the computer I’m playing on may have used auxiliary softwar...

discussion

E9ine_AC

Hero+

5 years ago

@chanrache Hey there, This is something only the terms of service team has information to. Forums mods can not access this information for players. All you can do is file a ticket with them and wait for a response.

chanarache

5 years ago

@E9ine AC I’ve submitted it many times, but it’s useless. I’ve looked for customer service many times, and the same is true. Now I don’t have customer service.The receipt has always been we received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision. Please do not expect further responses on this matter.