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RTG_Werh4N's avatar
RTG_Werh4N
Seasoned Novice
14 days ago

1 player in Queue, Can you please help me?

Can you please help me? plz!
My eaid: RTG_Werh4N

Got a ban overturned, but now can't queue. Tried a ton of potential fixes to no avail.  (I'm on PC if that's relevant info)

  • Checked File integrity
  • Uninstall/reinstall
  • restarted PC
  • queue solo/with friends
  • changed servers
  • tried through steam and EA Play app (neither work)


    Any help would be greatly appreciated!

 I got the ban overturned but now whenever i try to queue up to get into a match it keeps saying 1 player in queue for hours till i get disconnected from the game for being idle. I havent been able to get into a game for the past 10 days now. When i switch to another account i used a long time ago it works fine or even my brother's account. Is there a way i can get a fix? Ive seen a lot of people with this issue but with no solutions.

Can you please help me? plz! Any help would be greatly appreciated!

 

anticheat
crashing
freezing
login issue

5 Replies

  • RTG_Werh4N's avatar
    RTG_Werh4N
    Seasoned Novice
    9 days ago

    Hi, EA_Mako​ I hope I didn't cause any trouble to you.

    I just want to know how my account is being handled?

    I have tried to start over again, but it still doesn't work, and I really want to get back into the game as soon as possible.

    Please! Thank you! I hope you are healthy, happy and successful every day.

  • RTG_Werh4N's avatar
    RTG_Werh4N
    Seasoned Novice
    11 days ago

    Please don't forget about this matter. I have been waiting. I hope you can tell me when you have dealt with it. Thank you!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hey RTG_Werh4N​,

    I've DM'd you as well, but we've passed your details along so the team can have a look. 

    If we have any updates we'll let you know, thanks! 

  • RTG_Werh4N's avatar
    RTG_Werh4N
    Seasoned Novice
    12 days ago

    I have tried all the methods you told me to do and none of them worked. There is nothing wrong with my network settings and my platform, but your customer service told me that it is a problem with your server. So can you fix it for me quickly? Please. I have been waiting for this for a long time and I need you to fix this bug for me.

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