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Knot_nicee's avatar
Knot_nicee
Rising Novice
3 days ago
Solved

1 player in Queue

My account got hacked, but when i recovered it, it was banned. I got the ban overturned but now whenever i try to queue up to get into a match it keeps saying 1 player in queue for hours till i get disconnected from the game for being idle. I havent been able to get into a game for the past 5 days now. When i switch to another account i used a long time ago it works fine or even my brother's account. Is there a way i can get a fix? Ive seen a lot of people with this issue but with no solutions.

  • EA_Mari's avatar
    EA_Mari
    3 days ago

    Hey Knot_nicee, 

    I have passed it on to the team, and your account should be fixed now. Could you please try another match and let me know how it goes? 

    Cheers!

     

9 Replies

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  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Same as above, marius1of1, please try another match as it should be fixed for you as well :) 

  • Knot_nicee's avatar
    Knot_nicee
    Rising Novice
    3 days ago

    The account seems to be working fine now, thank you

  • marius1of1's avatar
    marius1of1
    New Novice
    3 days ago

    Hello, Im currently facing the same issue. Can I get some help with it as well?

  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey Knot_nicee, 

    I have passed it on to the team, and your account should be fixed now. Could you please try another match and let me know how it goes? 

    Cheers!

     

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