2 years ago
Abandon Penalty for no apparent reason
Hello there, this is my third attempt to try to make an appeal for my in-game penalty so please take some of your time to help me, I just came back to apex legends after a long break and to my surpr...
- 2 years ago
The Terms of Service team (not regular support) reviews all penalties, even in-game bans.
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Matchmaking penalties of extreme lengths like you've mentioned are typically a result of an in-game action for exploits or similar behavior and would need to be reviewed by that team as well.