Solved
Account hacked and banned while offline
I had stopped using my EA account around the middle of 2023, and when I went back to play I saw that it was banned. I went to check and my account had been hacked, with the g-mail and name changed, b...
Hi @Refis2089
I would recommend reaching out to our support for further account assistance.
Create a support ticket on our help site with this link.
We are unable to assist with account-related issues on AHQ, If you believe someone else may have accessed your account you will want to reach out to our support to look into this further and assist with your account information.
- What to do if your EA Account has been hacked - EA Help
- How to help manage your EA Account security and safety
If you have any actions on your account, You will want to fill out this online forum to reach out to our TOS team.
Cheers,
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