Forum Discussion

Rising Newcomer

15 days ago

Solved

Account has been hacked

this is not a bug but my account got hacked and idk what to do and if someone knows what to do please help if you no what to do please email me at <removed> please help

[CM - Edited to remove account info]

anticheat

EA_Mako
14 days ago
Hey Bojeffbo,

Please don't share any account information on the forums. These are public boards and everyone can see what's posted here, which can lead to things exactly like what you're reporting.

If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

Once you've gone through the steps linked above, you can use the Contact us option at the bottom of the page to get in touch with the support team so they can help with the account recovery.

2 Replies

Bojeffbo
Rising Newcomer
15 days ago
<removed> gmail and for yahoo its <removed>

[CM - Edited to remove account info]
EA_Mako
Community Manager
14 days ago
Hey Bojeffbo,

Please don't share any account information on the forums. These are public boards and everyone can see what's posted here, which can lead to things exactly like what you're reporting.

If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

Once you've gone through the steps linked above, you can use the Contact us option at the bottom of the page to get in touch with the support team so they can help with the account recovery.