after cross progression game is saying party not ready even when i am solo

after the cross progression there was one dialouge box massage i can't remember what it was i clicked ok , after that i can't play game. Either its infinity loading screen or in lobby it doesnot show the my lvl so i cant start a match.i have tried everything reverify reinstall . its not my internet issues cause my frnd can play in my acc but i cant play. i have tried other creating new acc new works ffine just main acc not running