Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Radeon R9 380 Series 4GB
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? CrashedCar123
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. HEATT2810, Hulkbuster2810
Which Legend were you playing (if applicable)? Bangalore, Pathfinder
Which Legends were your squad mates using (if applicable)? Bloodhound, Gibraltar
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Couldn't join the match in the first place
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting and loading into the match from the lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Every 1st match
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay, because I wasn't able to join the match anyway
What happens when the bug occurs? Freezes on the loading screen and returns to main menu with "Connection Timed Out" message
What should be happening instead? I should be able to play without getting my connection timed out every 1st match
Steps: How can we find the bug ourselves? Click 'Ready' and just wait for the loading screen
It always happens when I launch the game and queue for my 1st match. It goes to the loading screen and it freezes right there and then it goes back to the main menu with "Connection Timed Out" message. However, this doesn't happen after the 1st match, only on the 1st match. If I exit the game and launch it again, the problem reoccurs again.